Effective Date: October 10, 2025
Company Name: Signot LLC
Website: www.signot.shop
Email: support@signot.shop
Phone: +1 (760) 960-8988
Address: 449 Willard Avenue, Brawley, CA 92227, USA

1. Overview

At Signot.shop, your satisfaction is our top priority.
If you are not completely happy with your purchase, we’re here to help.
This policy outlines the conditions under which returns, refunds, or exchanges can be made.

2. Return Eligibility

We accept returns within 14 days of the delivery date under the following conditions:

  • The product must be unused, undamaged, and in its original packaging.
  • All accessories, manuals, and tags must be included.
  • You must provide a proof of purchase (order number or receipt).

Please note:

  • Items returned without prior authorization will not be accepted.
  • Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

3. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Used or damaged electronic gadgets
  • Gift cards or promotional items
  • Clearance or final-sale products
  • Customized or special-order items

4. Return Process

To initiate a return:

  1. Email support@signot.shop with your order number and reason for return.
  2. Our support team will review your request within 1–2 business days.
  3. Once approved, you’ll receive instructions and the return shipping address.
  4. Ship your item securely using a trackable courier service.

5. Refunds

Once we receive and inspect your returned product, you will be notified by email.
If approved, your refund will be processed to your original payment method within 3–7 business days.

Please note:

  • Original shipping costs are non-refundable.
  • Refunds may take additional time depending on your bank or card provider.

6. Exchanges

If you received a defective or incorrect item, we’ll gladly replace it at no additional cost.
To start an exchange, contact support@signot.shop with your order details and photos of the product.

7. Damaged or Defective Products

If your item arrives damaged or faulty, please contact us within 48 hours of delivery.
Include:

  • Your order number
  • Clear photos of the damaged product and packaging

We’ll send you a replacement or issue a full refund based on your preference.

8. Late or Missing Refunds

If you haven’t received your refund after 7 business days:

  • Check with your bank or credit card provider first.
  • If you’ve done this and still haven’t received your refund, please contact us at support@signot.shop for further assistance.

9. Contact Us

If you have any questions about our Refund & Returns Policy, please reach out to us:

📧 Email: support@signot.shop
📞 Phone: +1 (760) 960-8988
🏢 Address: 449 Willard Avenue, Brawley, CA 92227, USA