Frequently Asked Questions
You can reach our customer support team anytime at support@signot.shop.
We aim to respond to all inquiries within 24–48 business hours.
You can contact us directly at +1 (760) 960-8988 during our business hours:
Monday – Friday, 9 AM to 6 PM (PST).
Once your order has been shipped, you’ll receive a confirmation email with a tracking number and link.
You can also reach out to support@signot.shop if you need help tracking your package.
If you receive a damaged or wrong item, please email support@signot.shop within 48 hours of delivery.
Include your order number and clear product photos, and our team will quickly resolve the issue.
We offer a 14-day return and refund policy for unused and undamaged products.
For more details, please visit our Refund & Returns Policy page or contact our support team.
